Contact & Support
We welcome questions, feedback, security reports, and technical inquiries from students, researchers, developers, and institutions using Nexus.
1. Technical Support & Bug Reports
Because Nexus is an open-source project, our primary platform for bug tracking and troubleshooting is our public issue tracker on GitHub. If you encounter rendering anomalies, synchronization errors, or performance issues, please open an issue with reproduction details.
Official Issue Tracker: github.com/Ali-Tamerr/Nexus-SSMT/issues
2. Feature Requests & Community Ideas
Have an idea for new node layout algorithms, classroom integrations, or export formats? We actively discuss roadmap ideas with our user community. You can join discussions, propose whiteboard tools, or share screenshots of study maps on GitHub Discussions.
GitHub Discussions: github.com/Ali-Tamerr/Nexus-SSMT/discussions
3. Security & Vulnerability Reporting
We treat user privacy and platform security with the highest seriousness. If you discover a security vulnerability or potential data leak in Nexus, please do not post it publicly on issue trackers. Instead, report it privately to our development team via GitHub Security Advisories or by emailing the project maintainer directly.
Maintainer: Ali Tamer • Response Time: Typically within 48 to 72 business hours.